Testimonials

What People are saying about us ...

SHORT COURSES
(CPR/SFA/LVR/ADVANCED RESUSCITATION ETC):


Training expert, well-paced, all equipment supplied, easy to follow, good price and time taken. 

Wendy, HMAS Cairns Health Centre, 2014


First Response has been amazing, very knowledgeable trainers, great structure and location. Best place to get this sort of training in Australia.

M Castelani, Cairns, 2014.


Course was informative, a good mix between theory and practical, a course I think should be mandatory.

A Ahearn, FK Gardener Constructions, 2014.


I have done first aid training with First Response for about 10 years and always return to them for re-accreditation due to the quality of training and the assessors.

J. Walker, Cairns, 2014.


FR provided a very thorough, up to date course, which I felt prepared and equipped me with the skills to deal with an emergency situation.

A. Yeabsley, Cairns, 2014.


Always very professional and informative. They take the time for you to get it right.

C Teague, Cairns, November 2014.


I have been using First Response since its beginning with Charlie (since the early 90's). I am always amazed at the quality of the training and expertise and knowledge of the instructors. I love that this company also seems to be at the forefront of latest techniques and research.

A Gibson, Cairns, November 2014.


Informative, concise and practicle. Comfortable class room. Facilities superb. Well Done

Mark, Skyrail, Cairns, November 2014.


Location was convenient, delivery and instructions clear and easy to follow, no information overload, length of course suitable (not too long)

William, Doki Doki Tours, Cairns, December 2014.


Time is precious to businesses and to be able to have staff trained in first aid in one day by knowlagable trainers, certainly is a pleasant surprise. This training goes beyond a text book and provided our staff with real life experiences and prepared them for what they may have to deal with. Many thanks

Vicky, RLO Pool Construction, Cairns, December 2014.


I thoroughly enjoyed the training as it was relevant to the childcare industry and I feel as though I have a more up-dated source of knowledge. Thanks.

C Singleton, Pelicans in the City, Cairns, December 2014.


Very easy to read the book that is issued. The slide show you showed on CPR was excellent.

Sharon, Skyrail, Cairns, December 2014.


I found this course beneficial, I have 3 children so it's crucial to keep up to date with my first aid training. Also my work situation may require me to use these skills one day. Much appreciated.

Jade, Goodman Fielder, Cairns, December 2014.


I am always impressed with the level of professionalism of the training staff at First Response. They are able to modify delivery of information to every individuals needs, ensuring everyone has success in learning to save lives.

Jan, ARC Disability Services, Cairns, December 2014.


Far more professional and informative than other courses. Covered all aspects for First Response. Friendly with hands-on application. Reception very helpful and informative.

S Richards, Cairns, January 2015.


I have been training with First Response for over 10 years. It is perfect for myself as the training is up to date, professional, easy to understand and every year I still learn something!

Todd, Smithfield Child Centre, Cairns, January 2015.


First Response Australia provided me with appropriate training to start my university course and study medicine. Their great training facilities and wonderful staff helped me to learn a lot and have placed me in a position to help others when they need it most.

K Hardwick, Cairns, January 2015.


First Response provides quality training with interesting, quality trainers. The class room and facilities for practical components are also of a high standard.

S Mobarak, Cairns, February 2015.


Personally, I've been involved at multiple first aid/medical emergency's ranging from highspeed motor vehicle accidents to protecting and caring for someone having epileptic seizures. In my personal opinion the course, 'Senior First Aid' run by FRA incorporates all necessary practices and techniques needed in todays society.

Karl, Cobham Aviation Services, Cairns, February 2015.


Its always a pleasure to be taught by instructors that have actually had real life experience, rather than just regurgitating notes from a text book.

Jamie Seymour, James Cook University, March 2015.


As an emmy award winning camerman specializing in dangerous animals, First Response has us well prepared for worst case scenario's.

R Fitzpatrick, Biopixel, March 2015.


Sending you a rather HUGE THANK YOU for helping us out last week, as such short notice. I cannot tell you how much we appreciated it!! Grahame was an excellent trainer and we all felt we were in good hands. The course was top quality, with a focus on quality first aid especially CPR. Everyone (3 volunteers, 3 committee members and club coordinator) learned heaps and enjoyed the day. Thank you for helping us to meet our duty of care to the kids in our club and to each other. We will most certainly contact you with future training enquiries. A very special thank you also for the discount you gave us as a community group. Thanks a million!!!

Tableland Region Art Society (Training funded by a Tableland Regional Council Community Grant) June 2016.


MEDIC COVERAGE:


The First Response Australia Medics who attended Reef Feast 2014 were fantastic. They were the consummate professionals, arrived on time, reported in to me directly without prompting, were very well presented and very personable. Thank you! It was one less thing for me to worry about and the entire Reef Feast team felt in safe hands. We will be using you for the Reef Feast next year!

Jennifer, Event Manager, Reef Feast 2014.


Just a quick email to thank you and your team very much for your services at the Great Barrier Reef Masters Games. The sports involved in the Games have had nothing but positive comments about the services of your medics, their professionalism, flexibility and undersanding of their needs. As for our social functions, your team was nothing short of fantastic and a pleasure to work with. We have no hesitation in recommending your services to any event, sporting or otherwise. Thank you again.

J Thompson, GBR Games Coordinator, Cairns Regional Council 2015.


Big thank you to the 2 gentlemen that you sent down to the event. They were very helpful and friendly. Perfectly suited to the event.

Renee, Event Manager, Big Talk One Fire 2015.



Competent and efficient, reliable and punctual - everything that I look for when it comes to my first aid provider in our multi-sport events!

Fiona Event Coordinator, Cairns Crocs 2016.


 

PRE-HOSPITAL CARE COURSES
(EMT/BRIDGING/PHERT/ACLS):


This Cert IV EMT training course has been very intense however, it has also been the best practically valibating course I've been on. The trainers have vast and relevant knowledge, the ability to explain clearly to make understanding an easy task.

G Garley, GKD Training, 2016.



Since completing both the Cert IV in EMR and the upgrade to the Cert IV in Healthcare Ambulance with First Response, I have been able to apply the skills I have acquired and it has greatly improved my employability with private companies that provide medical coverage for industry based work and events. The training I received from Charles during our EMT training with hands on practical scenarios based on possible real life scenarios were essential in enabling me to identify and treat a range of different medical emergencies such as a Heart Attack, Drug Abuse, Intoxication & Seizure, one example was during a 5 day coverage as a sports trainer for the university games, I recognised a serious heat related incident, and was able to assist the Paramedic in setting up IV fluids and also was asked to remove the cannular which were all skills learned in the EMT course. For a person wanting to get a good knowledge and practical skills as a medic I highly recommend First Response and their trainers in giving a high level of education in this field, the Cert IV in EMT and subsequent upgrade to the Cert IV in Healthcare Ambulance are essential courses to pursue a career as a medic and career path to becoming a paramedic. Thanks to all the staff for making my journey a positive one and enabling me the platform to continue my practice and studies as a medic.

D Romaine, 2015


I found the training to be delivered to a high standard that allowed me to challenge myself and develop new skills. The training teams knowledge and skills are of an extremely high standard and they willingly assist all students with their professional development.

D Cook, Director, Aroxa Mining, 2016


Wow - cram-packed course that well exceeded all expectations. I'll be back and I'll be recommending this course and all first aid courses First Response delivers to my professional colleagues and students.

Zachery, Trainer, Alliance Safety Group, 2014


As one who may go for long periods without having to use these skills such refreshers are vital to maintaining an ability to correctly work as an EMT.

M Aichino, Cairns, 2014.


I have completed my Certificate IV EMT course with FRA in 2008 and have returned annually to undergo professional training with the PHERT courses.  I have also undergone other training in that time like Low Voltage Rescue, Certificate III in Emergency Medical Care.  I have also participated as a Co-Provider for FRA to deliver Apply First Aid, CPR, LVR courses at my work site.  I have always found the staff at FRA very professional, knowledgeable and always willing to take time out to help.  Love the scenarios guys. 

Tony, Safety & Training Officer, Snow Peak Mining, 2014


As I work with a range of individuals, teams and demographics in my works and concerning their work in locations and situations all over Australia, I find the experience and depth of knowledge of the FRA Trainers provides a real, current and relevant training experience.  FRA's experience with remote area mine sites is also particularly instructive for me in considering similar locations. 

Troy, Health, Safety & Environment Coordinator, 2014


After completing the EMT-B Certificate 5 years ago, it was a great opportunity to refresh skills, and learn new techniques in the pre-hospital setting.  The training was delivered as promised - practical based workshops to scenarios.  The trainers' added value to presentations by focusing on real time incidents/events which provided context for the participants.  The other great aspect was having exposure to EMTs in the class to learn the finer points of medical care through their experience overall, a thoroughly enjoyable and rewarding 3 days. 

Shane, International & Executive Security Manager, Commonwealth Bank of Australia, 2014


FRA always provide a great training environment by using a good range of the latest equipment and training methods to ensure a variety of learning techniques for the students.  Have used FRA many times in the past and will continue to use them in the future with upgraded training packages. 

Garry, Safety & Emergency Response Coordinator, Evolution Mining, 2014


As always - great re-affirmation of skills at a high level. FRA remain the most relevant and advanced training providers. 

J Gersbach, Emergency Response & Safety Coordinator, July 2014


Always find these courses extremely valuable as real-life medical experiences are quite limited in my industry. Because the instructors are aware of this, they always ensure that we gain diverse medical experience in these PHERT courses. First time doing course with the infamous Max - very well run and heaps of fun! 

A Buls, Operations Manager, Whitewater Rafting, July 2014


I can't thank you guys enough for the support, time, patients & knowledge you all have given me. I have learnt so much in these 3 days and would come back and trin with you guys again. It has been a great eye opener! The breaks & starting /finishing times were appropriate. 

S Webster, Student Nurse, July 2014


The course improved my current knowledge on patient handling & transporting & elaborated on other methods & processes. Overall, I found it beneficial to complete the bridging course to Health Care (Ambulance). 

J Nott, Emergency Response Coordinator/Medic, Evolution Mining, 2014


The training provided by First Response far exceeded expectations. Charlie and his team always conducted themselves in the most professional manner. I strongly recommend this course to anyone considering the EMT package and am confident in saying the training provided is all of the highest caliber and you won't find better in Australia. 

T Murray, October 2014


I really was surprised by the structure and the training model as it was very professional and allowed for a large volume of subject matter to be taught in a short time frame. 

A Leonardi, October 2014


I received excellent cutting edge training throughout the course, learning the most up to date and relevnt procedures needed to save lives. The staff were very knowledgeable and willing to pass on their knowledge. Not only did I learn a lot but I also had fun. Cheers FRA Team. 

J Magolan, October 2014


A great experience, great course, really recommend to get hands on training. 

J Miron, Emergency Response, October 2014


Excellent course, well presented and executed. The practical scenarios were invaluable experience and realistic. Fabulous trainers, very knowledgable. I highly recommend this program. Thank you. 

L Sterling, ieMR Training Manager, Qld Health, November 2014


This course has by far the best lecturer's of any course that I have undertaken.

G. Wallace, December 2014.


The trainers have a thorough knowledge of advanced medical techniques and include the latest in training equipment. A very highly rated training facility.

K Kingston, Cairns, December 2014.


This was a pleasure to see quality training with life experience's used to validate scenario base learning program. Would recommend this training as a benchmark for industry EMt's.

M. Eckhardt, Cairns, December 2014.


Best indepth first aid training going around. Cheers.

S Wilson, Quicksilver, December 2014.


The course was very enjoyable with lots of new technology and practices. Way ahead of all other 1st Aid & Medical training organisations.

B. Dillon, Kaefer Integrated Services, December 2014.


I have been attending EMT Courses on a yearly basis for 11 years and am still overwhelmed with the continuous level of professional knowledge displayed by the staff.

W Tipping, Santos GLNG, December 2014.


Other work mates have repeatedly told me "Do the PHERT course with Charlie Makray. It is awesome". Well I did that course and for once they were right. 'If you need quality and I mean QUALITY go to 1st Response Australia. You will not be disappointed. Thank you 1st Response Australia'.

R O'Reilly, Airservices - Cairns Airport, March 2015.


I have dealt with RTO's for a number of years and have been involved in emergency response in the mining industry over a long period. In all those years I have found no other RTO that provides training that is as realistic and aimed at what actually occurs in the workplace.

M Proud, Millennium Minerals, March 2015.


Great facility, extremely knowledgeable trainers, top of the line equipment, very realistic scenarios, very supportive environment, I would recommend First Response Australia to anyone who is serious about working in the EMT field.

J Montet, Quicksilver - Port Douglas, March 2015.


As a UK registered Paramedic with 20 years experience, I found this to be an excellent emergency skills refresher course. Its rare to find a course this up to date on current best practise using the latest equipment on the market.

J Neville, International SOS Mongolia, March 2015.

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